Home services
Roofing, HVAC, plumbing, and other field teams that miss calls while on jobs.
Business communication platform
Recover missed calls before they become lost customers
Anakto helps businesses recover missed calls by automatically creating leads, conversations, and SMS follow-ups.
When your team cannot answer, Anakto detects the missed call, opens a lead in your dashboard, and sends a professional text so customers can share what they need.
How it works
From missed call to qualified lead in minutes
Anakto connects your business phone, missed-call detection, SMS follow-up, and lead management in one workflow.
- 1
A customer calls your business number
When your team cannot answer, Anakto detects the missed call through your business phone integration.
- 2
Anakto creates a lead and conversation
The platform opens a structured lead record and conversation thread so nothing is lost after the call.
- 3
SMS follow-up is sent automatically
The caller receives a professional text message inviting them to share what they need, on their schedule.
- 4
Your team picks up in the dashboard
Replies, intent, and lead status appear in your Anakto dashboard so your staff can respond quickly.
Who it helps
Built for businesses that live on the phone
Local service businesses
Shops and providers that rely on phone inquiries and same-day scheduling.
Small teams without a full-time receptionist
Owner-operators who need coverage when everyone is busy with customers.
Growing businesses
Teams that want every inbound call captured as a lead, not a lost opportunity.
Benefits
Why teams choose Anakto
Recover revenue from missed calls
Turn unanswered calls into text conversations instead of dead ends.
Organized lead intake
Customer details, request type, and conversation history stay in one place.
Faster follow-up
Automated SMS outreach starts the conversation while the customer is still interested.
Less manual work
Your team spends less time chasing voicemails and more time serving customers.
Professional customer experience
Callers get a clear, helpful text instead of silence after a missed call.
Built for business owners
A focused dashboard for leads, conversations, and notifications — not a generic inbox.
SMS & customer communication
Respectful, business-context messaging
Anakto sends SMS messages on behalf of your business after a missed call so customers can reply with their request. Messages are tied to a conversation and lead record in your dashboard.
- •Follow-up texts are sent in the context of a recent call to your business.
- •Customers can reply by SMS to continue the conversation.
- •Businesses are responsible for obtaining appropriate consent and following applicable messaging laws.
- •Opt-out and compliance workflows should align with your industry and carrier requirements.
Example follow-up
Hi — sorry we missed your call. Reply here with what you need and we'll get back to you shortly.
I need a quote for roof repair this week.
Thanks — we received your request and a team member will follow up.
Experience Anakto Live
Enter a phone number and experience a missed-call follow-up.
For business owners
What your team receives
Missed calls become organized leads — with the details your team needs to respond fast. No customer falls through the cracks.
Example preview — every Anakto dashboard is tailored to your business, services, and workflow.
Anakto
Team Inbox
John Doe
Appointment Request
Ready
Just now
- Phone
- (555) 123-4567
- Requested
- Not specified
- Source
- Missed Call
- Status
- Ready for Team
“Hi, this is John Doe. I'd like to schedule an appointment.”
Sarah · Yesterday
General Inquiry
Email
New missed call lead
John Doe
Appointment Request
SMS
New Lead Ready
John Doe
Appointment Request
Configured around your business — not the other way around.
Instant follow-up
Every missed call gets an immediate text-back — no lead goes cold.
Requests organized
Customer details, request type, and timing — captured and ready for your team.
Team alerted
Your staff knows the moment a lead is ready — nothing slips through.
Zero extra work
You missed the call. Anakto handled the follow-up.
Custom Dashboard
Every dashboard is configured around your business, services, and workflow.
Instant Notifications
Receive new leads immediately through email, SMS, or both—so your team can respond quickly.
Get started
Request Demo
Tell us about your business and we'll show you how Anakto turns missed calls into booked jobs.